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Other services

 

Appraisal Service

 

We offer two different types of appraisals.

Just wanting to know what you have?

This is a free service.  Stop in with your jewelry item, we will quickly clean and polish it (if possible) and give you a verbal estimate of its value.  This is a quick evaluation and is not binding in anyway.  This is limited to two pieces at a time.

Do you need an Insurance replacement appraisal?

A more detail appraisal for insurance replacement, you will need to drop off your item at CVR.  Victor will clean and polish your jewelry.  He will weigh the jewelry, measure each stone and photograph the jewelry. This process can take up to a day or two. At that time you can pick up your items.  Victor will then put your appraisal package together on the first Saturday of the month and mail it out to you.  

The cost for this service is $75.00 for the first jewelry item, then $50.00 for each additional piece.

 

 

 

Repair

 

We have repaired thousands of pieces of jewelry, both for our customers  and in the past for many of Eugene's finer jewelry stores.  All repairs are done on our premises and most repairs can be done within 5-10 days. CVR has truly some of the best jewelry repairs around because they are all still performed by the owners.

Repairs have a 90-day warranty on the area worked on.

 

 

 

Return Policy

 

On all in-stock jewelry purchases (jewelry already made up), we offer a 15-day money back return policy with a CVR receipt.

Special orders, sized, engraved, or altered merchandise are not returnable, however exchanges will be considered on a case by case basis.   

 

Custom orders are only custom to you and are not returnable for a cash refund. However we will work with you until you’re happy with your design. (Additional charges may apply.)

 

 

 

Ordering

 

Ordering an in-stock item

 

Stop by, call, or email.

 

Creating a CVR Studio Design

Here's how it works:   

 

 - Find the design and style number you like.  

 

 - Choose your center diamond or call for current price.

                   

- Add this diamond price to the price of the CVR studio design

 

-The process of making a studio design takes approximately 10 working days. 

 

 -Using  your own gemstones in our designs is always welcome for an additional charge.

 

-We warranty only the diamonds we sell.  For clients personal gemstones, we recommend  insuring your jewelry thorough "Jewelers Mutual".

 

A Great Warranty

 

Be sure to ask about our warranty.   CVR Jewelry will stand behind the fine jewelry we make.

 

 

 

 

Customer comments

 

 

Diamond Information

 

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If you have any additional questions please e-mail or call Victor or Teresa at 541-689-7033

 

       

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